Terms & Conditions

Last Updated: 31. 03. 2025

Welcome to Rooted in Support ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website (https://www.rootedinsupport.com/) and the services offered therein. By accessing or using this website, you agree to abide by these Terms. If you do not agree to these Terms, please refrain from using our website and services.

HI THERE

Welcome to our Privacy Policy! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.

1. Scope of Services

Rooted in Support provides online therapy sessions utilizing Internal Family Systems (IFS) methodology. Our services are offered remotely and are subject to availability. We do not guarantee specific outcomes from therapy.

BASICALLY...

“Personal Information” is information someone can use to identify you.

2. Eligibility & User Responsibilities

By using our website, you confirm that you are at least 18 years of age or have parental consent to engage in therapy services. You agree to provide accurate information when booking services and to use our website in a lawful and ethical manner. Any unauthorized use of the website may result in termination of your access.

3. Booking & Payment

  • All bookings are made through our Systeme.io-based system. Sessions are confirmed upon receipt of payment.
  • Payments are processed securely via Systeme's integrated payment system.
  • Prices are subject to change without prior notice, though changes will not affect confirmed bookings.

4. Cancellations & Refunds

  • Clients may cancel or reschedule a session with at least 24 hours' notice.
  • Cancellations made less than 24 hours before a scheduled session may not be eligible for a refund.
  • Refund requests must be submitted via therapy@rootedinsupport.com and are subject to review.

5. Disclaimers & Limitation of Liability

  • Therapy services provided on this website are for personal development and mental well-being. They do not substitute for medical, psychiatric, or emergency care. If you are experiencing a mental health crisis, please seek immediate professional assistance.
  • We make no warranties regarding the effectiveness or suitability of our services for any particular purpose.
  • To the fullest extent permitted by law, Rooted in Support shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

6. Intellectual Property

All content, including but not limited to text, graphics, logos, and media available on this website, is the property of Rooted in Support and is protected by applicable intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

7. Privacy & Data Protection

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect personal data. By using our services, you consent to the data practices outlined therein.

8. Third-Party Links & Services

Our website may contain links to third-party websites, including Systeme.io and payment processing services. We are not responsible for the content, policies, or practices of third-party sites and encourage users to review their respective terms.

9. Modification of Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.



10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Bulgaria. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of Bulgarian courts.


11. Contact Information

For any inquiries regarding these Terms, please contact us at:
Email: therapy@rootedinsupport.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

HI THERE

Welcome to our Terms and conditions! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.

DEFINITIONS

“Personal Information” is information someone can use to identify you.